The term “Personal Information” in this policy infers any information from which your identity is apparent or can be reasonably ascertained. We do not collect Personal Information about you when you visit this website.
You can use this website without telling us who you are or revealing any Personal Information. If you contact us or provide feedback you do not need to identify yourself or use your real name.
The purpose of this website is to provide you with trusted information from a range of trusted sources and from our own knowledge and experience as trainers and consultants in the mentoring arena.
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name.
We do not require any other personal or sensitive information.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other organisations or websites. At any time you may opt out of further contact from us.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. There is no cost for these services.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by mail – send your request or complaint to the postal address below. We aim to respond within four weeks.
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How we protect your Personal Information
This online service is hosted in Australia in secure, government accredited facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Contact us about your privacy concerns.
Alternatively, you can write to us at:australia.gov.au, Service Manager
Digital Transformation Agency
PO Box 457
Canberra ACT 2601